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This page is for LEMAURICE & CO. / LEMAURICE product repair only. Please read the terms and conditions as following and complete the application form on the next page. You are required to show the original receipt when your application is approved.


Terms and Conditions: 

1)Product repair service is only available for product of LEMAURICE & CO (5-year warranty) and LEMAURICE (1-year warranty).

2)Please retain the receipt. The warranty applies only to the normal use of the Product’s components (trolley frame, handles, wheels) from the date of original purchase. If defect arises within the Warranty Period, we will repair the Product free of charge. 

3)Repair service doesn't apply to damage caused by scratching, abuse, burst zipper, misuse, accident, or any man-made damage by courier. 

4)After the warranty, LEMAURICE & CO. will charge fee for each set of repair part. Repair fee should not exceed the original value of the product. 

5)LEMAURICE & CO. is unable to provide any repair quotation before proper examination of the damaged item.

6)Please contact repair department for any further question.